Privacy Policy

What we collect

• Contact details you give us: name, email address, phone number, and shipping address.
• Order and quote details: products, sizes, quantities, notes, and buyer type (homeowner, pool builder, hardscape contractor).
• Account information if you create an account (email and password — passwords are stored encrypted and are never visible to us).
• Email preferences, including notify-list signups for upcoming products such as the Artificial Turf PaverPals and PaverPals Lifter.
• Basic technical data your browser sends automatically, such as device type and pages visited, to keep the site working and improve it.

How we use your information

• To process and fulfil orders, prepare quotes, and arrange shipping.
• To contact you about your order, quote, or request — including follow-up from a product specialist.
• To send you product updates or offers you have asked to receive (you can opt out at any time).
• To keep our internal customer records accurate so we can serve you better on future orders.

What we never do

We do not sell your personal information, and we do not share it with third parties for their own marketing. Information is shared only with the service providers needed to run the business — for example shipping carriers and payment processors — and only to the extent needed to complete your order.

Email communications

If you join a notify list or place an order, we may email you about that product or order. Every marketing email includes an unsubscribe link; order-related emails (confirmations, shipping updates) are sent as needed to fulfil your purchase.

Data retention and your choices

We keep order and contact records for as long as needed to run the business and meet legal obligations. You can ask us at any time to see, correct, or delete the personal information we hold about you by emailing sales@paverpals.com or through the website's contact page.

Security

We use industry-standard safeguards to protect your information, including encrypted connections (HTTPS) and access controls that limit customer data to authorized staff. No method of transmission over the internet is 100% secure, but we work to protect your information to a commercially reasonable standard.

Changes to this policy

If we update this policy, the revised version will be posted on this page with a new "last updated" date. Continued use of the site after a change means you accept the updated policy.

Questions

Questions about your data or this policy? Email sales@paverpals.com or reach us through the contact page and we'll respond. WunderCovers Inc. is headquartered in Lake Tahoe, with orders shipping from Phoenix, AZ.